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 Form 1 Business Studies online lessons on the office

What an office etiquette involves

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Answer Text:
b) Office etiquette.
Refers to expected or prescribed code of conduct in an office and include;
-Honesty:the ability to remain trustful and be sincere in office operations
-Courtesy: handle people politely, pleasantly and with consideration
-Respect: showing regard to other people according to
their rank in the organization, age and status
-Punctuality: ability to keep time when attending to duties and appointments
-Accuracy: perform duties with excellence, precision and correctness
-Diplomacy: ability to convince others tactfully.
-Co-operation: be able to work comfortably within a team without malice, bias hatred or selfishness


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