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 Form 1 Business Studies online lessons on the office

Essential qualities of an office staff.

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Answer Text:
Essential qualities of an office staff.
-Classified into:
a)Personal attributes
b)Office etiquette
c)Professionalism.
a) Personal attributes.
Refer to general appearance of a person and include.
-Good grooming or physical appearance: good mode of dressing, moderate hairstyles and make-up
-Good hygiene: maintain high level of cleanliness for the body and work environment
-Moral uprightness: display high standards of moral behavior
-Good health: ability to embrace fitness that enables the worker to perform her duties well
-Posture: adopt a good posture in terms of walking, sitting and talking .


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