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 KCSE business studies paper 2 revision questions and answers set 4

Outline five circumstances under which an organization would prefer to use letters for its official communication.

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Answer Text:
-Where business organization wishes to cut down on communication expenses as letters are cheaper
-if there will be need for future reference
-Where the message being sent is confidential
-Where the intended message sent is not to be distorted
-Where many copies are required
-If the organization wishes to send information containing adequate details


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