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 KCSE business studies paper 1 revision questions and answers Set 2

Outline four emerging issues in office management

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Answer Text:
-Use of computers in data processing, storing information and for communication
-Adopting of open or landscape office layouts
-The development of customer care departments
in organisations to ensure customer satisfaction.
-Provision of cell phone to employees to ensure that they carry out office activities even while away from working stations
-Identification badges
-CCTV security systems


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