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 KCSE business studies paper 1 revision questions and answers Set 2

Highlight four circumstances in which one may convey verbal communication.

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Answer Text:
-When the sender wants to convince and persuade the recipient
-When the distance between them is not long
-When the message is to be delivered accurately
-When immediate feedback is required
-When the message to be communicated is confidential
-Where the message is urgent and required quick communication.


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